Reach Out!

If you have never used the services of a carpet cleaner or even if you have, here is some valuable consumer information for you before you make the call. 

• Insist on a written estimate that details all charges – and read the fine print.

• Don’t guess if you don’t understand anything on the estimate. Do they charge by the hour or square feet of the room? Are they going to charge you for the square feet where your master bed is that you just want cleaned around? Do you need to move your furniture or will they charge you to do that? Are all pre-sprays, and
other tasks included or add-ons?

• Your carpet cleaner should be certified by the IICRC (Institution of Inspection Cleaning and Restoration Certification.) You can check at www.iicrc.org.

• Is there a guarantee? A good company will return to clean spots that reappear within a short period of time.

• Watch out for those companies who come in and out in a hurry. It takes time to go through the process from start to finish.

• Does the company use hot water from its truck? Or will they be using your water?

• Do they have liability and insurance? If they break something in your home will they pay to fix it or leave you with the cost?

Ask how much experience they have with cleaning carpets.
Make sure they use the right type of solution on your carpet.

And here are a few points on how to keep your carpet looking great for many years to come:

• The number one way to keep your carpet looking fresh between professional cleanings is to vacuum regularly – about three times a week. This keeps dirt from               settling in.
• Don’t walk around with bare feet – you’ll transfer body oils and contribute a considerable amount of grime to the carpet fibers.
• Don’t leave your furniture in the same place forever. Change traffic patterns if you can. Leaving furniture in one position for the life of the carpeting creates worn, dirty       paths throughout the home and leaves pristine carpet in areas you never see. Carpet that wears evenly will last and stay cleaner longer.

We sincerely hope to have given you enough information for you to give us a call or sent a text. We are looking forward to hearing from you!